Terms and conditions

By visiting our site and/or purchasing an item from us, you agree to the following terms and conditions.

The terms and conditions are governed and assembled according to the Civil Code of the Czech Republic. Any disputes occurring under the contract will be resolved according to the law of the Czech Republic exclusively, and will be subject to the jurisdiction of the Czech courts. These terms and conditions do not affect your statutory rights.

Privacy Policy

Any information provided by you will be kept strictly confidential. It will only be used for processing your order, and will not be disclosed to any third party.

Returns Policy

Any undamaged items can be returned to the gallery’s address (without giving a reason) within 14 days from the date of delivery. Before doing so, please inform the gallery by post or e-mail, and state how you would like to receive the refund: bank account or street address (only for orders placed from within the Czech Republic). The gallery does not cover return postage fees, and all items must be sent in appropriate packaging. The amount will be refunded within 14 days from our receipt of the undamaged artwork.

Items sent from outside the EU must be returned as “Zpětný dovoz vyvezeného vadného zboží” (reimportation of previously purchased goods), and this should be clearly stated in Czech on both the packaging and customs declaration form, or you may be liable to pay a customs fee.

Complaints

Please do not accept the delivery if the package is visibly damaged on arrival, and inform the gallery about the situation as soon as possible. We pack all items carefully and make every effort to have them delivered to you as you see them on the website. We also try to depict the works as precisely as possible, but cannot guarantee colour accuracy due to differences in monitor colour representation. If you notice any other defects, please submit your complaint by post or e-mail immediately.

Guarantee

Galerie Kaplička only sells original artworks. We reserve the right to make changes to the availability and prices of all of the items on this website.

Copyright

Copying or reproducing any of the images on this website is possible only with the explicit consent of the copyright owner.

 

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